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Standard Business Terms and customer information
I. Standard business terms
§ 1Basic provisions
(1)The following business terms are applicable to all the contracts, which you conclude with us as a supplier (e-Delux GmbH) via the www.wallface-shop.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.
(2) A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term ‘businessman’ refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his/its independent professional or commercial activity.
§ 2Conclusion of the contract
(1)The subject-matter of the contract is the selling of products .
(2)As soon as you place the respective product on our website, we shall submit to you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3)The contract is concluded via the online shopping cart system as follows:
Before submitting the order, you have the option once more to review or change (you may also use the "Back" button on your web browser) any information on the order summary page, or to cancel the purchase.
By sending the order via the corresponding button ("order with obligation to pay", "buy" / "buy now", "order with obligation to pay", "pay" / "pay now" or similar designation) you declare the legally binding acceptance of the offer, whereby the contract is concluded.
(4)You are not bound by your enquiries regarding the creation of an offer that have been conveyed to us. We supply you with a textual and binding offer (e.g. via e-mail), which you can accept within a period of 5 days.
(5)The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.
§ 3Right of retention, reservation of proprietary rights
(1)You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.
(2)The goods remain our property until the purchase price is paid in full.
(3)If you are a businessman, the following conditions also apply:
a) We retain ownership of the goods until all the claims arising from the ongoing business relationship have been settled in full. The goods subject to retention of title may not be pledged or transferred by way of security before ownership of the said goods changes hands.
b) You can re-sell the goods within the framework of an orderly transaction. In this regard, you hereby cede all the claims amounting to the magnitude of the billing amount that accrue to you as a result of the re-selling operation to us, and we accept the cession. Furthermore, you are authorised to collect the claim in question. However, insofar as you do not discharge your payment obligations in an orderly fashion, we reserve the right to collect the claim ourselves.
c) In a situation involving the combination and amalgamation of the goods subject to retention of title, we acquire co-ownership of the newly-formed item. This co-ownership corresponds to the ratio that exists between the invoice value of the goods subject to retention of title and the other processed items at the time of processing.
d) If you make a request of this nature, we shall be obligated to release the securities that are due to us, to the extent that the realisable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.
§ 4Warranty
(1)The statutory warranty rights are applicable.
(2)As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it shall have no effect on your legal warranty claims.
(3)If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed to be agreed if you were informed of the same by us before submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
(4)
§ 5Choice of law, place of fulfilment, jurisdiction
(1)German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer’s usual place of residence is located (benefit-of-the-doubt principle).
(2)If you are not a consumer, but a businessman, a legal entity under public law or an institutional fund governed by public law, our place of business is the place of jurisdiction as well as the place of fulfilment for all services that follow from the business relationships that exist with us. The same condition applies to situations in which you are not associated with a general place of jurisdiction in Germany or the EU, as well as situations in which the place of residence or the usual place of residence is not known at the time of commencement of proceedings. This has no bearing on the capacity to call upon the court associated with another place of jurisdiction.
(3)The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.
Information
Interesting facts
Services
© Copyright 2025 | e-Delux GmbH
| Type of delivery service | Shipping charges per shipment | Bulky goods charge | Service charge | Total shipping charges |
| EU-Countries* + Switzerland | ||||
| DHL Parcel (2-5 business days) | 17,95 EUR | from 17,95 EUR | ||
| Express shipping | On demand | |||
| Delivery within the EU usually on the next working day | On demand | |||
| Samples | 3,95 EUR | 3,95 EUR | ||
| Europe without EU** | ||||
| DHL Parcel (5-7 business days) | 49,95 EUR | from 49,95 EUR | ||
| Express shipping | On demand | |||
| Samples | 4,95 EUR | 4,95 EUR | ||
| Worldwide*** | ||||
| DHL Parcel (7-12 business days) | 99,95 EUR | from 99,95 EUR | ||
| Express shipping | On demand | |||
| Samples | 9,95 EUR | 9,95 EUR | ||
| We reserve ourselves the right to adjust our shipping fees if due to local restrictions the actual costs considerably exceed our estimated shipping costs. In case the delivery turns out to be impossible, we might even cancel an order.
Please note that for deliveries to destinations outside the European Union customs duties and import taxes may apply. |
| * EU-Countries |
|
Austria Belgium Bulgaria Cyprus (except Northern Cyprus) Czech Republic Croatia Denmark (except the Faroe Islands, Greenland) Estonia Finland (except the Åland Islands) France (except overseas departments and territories) Germany Greece (except Mount Athos) Hungary Ireland Italy (except Livigno and Campione d’Italia) Latvia Lithuania Luxembourg Malta Monaco Netherlands (except non-European territories) Poland Portugal Romania Sweden Slovakia Slovenia Spain (except the Canary Islands, Ceuta + Melilla) |
| ** Europe without EU |
|
Åland Islands (Finland) Albania Andorra Belarus Bosnia-Herzegovina Campione d’Italia (Italy) Canary Islands (Spain) Ceuta (Spain) Channel Islands (United Kingdom) Cyprus (Northern Cyprus) Faroe Islands (Denmark) Georgia Gibraltar (United Kingdom) Greenland (Denmark) Iceland Kosovo (Serbian province) Liechtenstein Livigno (Italy) Macedonia Melilla (Spain) Moldavia Montenegro Mount Athos (Greece) Norway Russian Federation San Marino Serbia Switzerland Turkey United Kingdom (except the Channel Islands) Ukraine Vatican City |
| *** Worldwide |
|
Asia Australia Africa Middle East and India the Americas If your country is not mentioned above or can't be chosen during the order process, please send an e-mail to: info@wallface-shop.com |